Consult
Understand business, technology and operational requirements.
IT SUPPORT & AMC
Plan for the life of your IT infrastructure.
Connect maintenance, support, upgrades and replacement planning. Discuss an IT support or annual maintenance scope built around your organization’s environment.
Infrastructure assessmentMaintenance planningAnnual maintenance contracts
BUILT FOR YOUR TEAM
For organizations reviewing ongoing infrastructure maintenance, annual support requirements or technology refresh plans.
PROJECT SCOPE
From the requirement
to implementation.
The scope is defined around your environment.
Explore the capabilities we can discuss.
- Infrastructure assessment
- Maintenance planning
- Annual maintenance contracts
- Deployment & implementation
- Infrastructure upgrades
- Replacement planning
THE SIMOS DELIVERY MODEL
Support starts with understanding the environment.
SIMOS’s Consult → Design → Source → Deploy → Support approach connects infrastructure decisions with ongoing operations. Support responsibilities and maintenance arrangements are defined around the agreed scope.
Explore the experienceCONNECTED DELIVERY
A practical path from scope to support.
Design
Architect the appropriate infrastructure.
Source
Procure enterprise-grade technology.
Deploy
Configure and implement the solution.
Support
Maintain and support the deployed environment.
BEFORE WE TALK
Your project.
The right questions.
What can an AMC cover?
Maintenance and support requirements are defined around the systems and environment in scope. Share the asset types, locations and existing arrangements to discuss coverage.
Are response times or support hours guaranteed?
Response times, service hours, exclusions and responsibilities must be agreed directly with SIMOS. No fixed SLA or round-the-clock support commitment is stated on this page.
Can upgrades and replacement planning be included?
Infrastructure upgrades, replacement planning and lifecycle management are part of SIMOS’s IT lifecycle capabilities and can be discussed alongside your maintenance requirements.
LET’S GET THE REQUIREMENTS CLEAR
Discuss support & AMC.
Weekdays: 9:30 AM–6:00 PM. Sunday: Closed.