SOLUTIONS / IT LIFECYCLE & SUPPORT
IT Lifecycle & Support
Annual Maintenance Contracts (AMC), preventive hardware servicing, and SLA-backed on-call IT support to keep your office computers, networks, and servers running without downtime.
BUILT AROUND YOUR ENVIRONMENT
Computer AMC and reliable IT support contracts for your business.
An accountable, stress-free IT support partner maintaining and protecting the technology your business depends on.
We begin with your operating requirements, existing technology and deployment constraints. The result is a practical scope that connects technology selection with implementation and ongoing support.
Discuss computer AMC & supportCAPABILITIES & HARDWARE
- Annual Maintenance Contracts (AMC) for computers & networks
- Dedicated on-call & on-site IT troubleshooting
- Scheduled preventive maintenance & system health checks
- Multi-vendor server, firewall & switch warranty support
- Office computer upgrades, SSD replacements & RAM expansion
- Hardware replacement & end-of-life lifecycle planning
FROM PLAN TO OPERATIONS
Designed with deployment in mind.
Define the requirement. Establish the architecture. Coordinate procurement. Configure and deploy. Agree on the support model.
Explore our delivery modelRELATED PROJECT
Eagle Press — Network Segmentation & Secure Enterprise Infrastructure
Eagle Press: Ongoing lifecycle support, firewall management, Microsoft/Windows patch management, and ISMS-related controls.
Explore the projectFREQUENTLY ASKED QUESTIONS
Common questions.
Clear answers.
Practical details on procurement, installation, warranties, and deployment timelines.
What is included in a SIMOS IT Annual Maintenance Contract (AMC)?
Our AMC agreements cover scheduled preventive maintenance, network health monitoring, server uptime checks, on-call troubleshooting, virus removal, and hardware repair coordination.
What is your response time when an office server or network goes down?
We establish defined SLA response windows based on priority, with rapid remote diagnostics and on-site engineer dispatch for critical business outages.
Can an AMC contract cover computers across multiple office branches?
Yes. We provide centralized multi-branch IT AMC agreements, ensuring consistent support standards, asset tracking, and maintenance across all your company locations.
LET’S BUILD WHAT’S NEXT
Planning your next
IT infrastructure project?
Talk to SIMOS about your technology requirements.